We are aware that a number of fans have been left disappointed by recent ticketing issues surrounding the WXRT 40th Anniversary Concert the band are due to perform at on 16th August. Aside from the fact that demand for this show has far outweighed ticket supply, it has been brought to our attention that large numbers of tickets have appeared for resale via unauthorised outlets. We would like to make absolutely clear that Mumford & Sons and all members of the team, in no way support nor have any links with such extremely unwelcome activity and continue to explore appropriate solutions to this industry-wide issue.
To Mumford & Sons Fans In Chicago
Wednesday 1, August 2012
I called the Chicago Theater and they said you will have no problem getting in as long as your tickets have a barcode.
On Thu, August 16, 2012 - 4:23:32
On Thu, August 16, 2012 - 4:13:24
Ok just spoke to Chicago theater and they said my tickets should work but they can’t guarantee it. But if you purchased on eBay as I was forced to do and got tickets from Gold Coast out of Chicago, they helped a lot when I called. They even gave me their cell number so if by chance when I get there and I have an issue I can call. Gold Coast will be at the show and the person I spoke with is the person whose name is on tickets so it shouldn’t be an issue!! Hopefully it all works out for this show and never have to deal with this nightmare again!!! Sympathy to those who aren’t able to make it.
On Wed, August 15, 2012 - 12:37:47
I’m going to call now too and will also post back here. It’s ridiculous that this info isn’t publicly available..
On Tue, August 14, 2012 - 11:39:34 by MufasaAndSon
OK so it isnt just Stub Hub that took tickets back. I purchased tickets on ebay and now I am dealing with the same thing. I am waiting for a call back from the Chicago Theater in regards to the issue. Once I hear from them I will post back. I have the printed copy saying these are your tickets but when I got nervous after everything I called the Theater and they said, they had the printed tickets there so they basically it doesnt look like my tickets are valid….. If you bought tickets ANYWHERE besides ticketmaster yourself I would call the theater and they can look it up for you
On Tue, August 14, 2012 - 11:01:00 by holl1209
After a lot of stress and nerves I ended up buying tickets off EBay. I think if the show were Will Call only, it would say so on Chicago Theatre’s website or on Ticketmaster. Imagine all the people who purchased tickets for others with their card or who have bought tickets secondhand. Have a hard time believing they would want to surprise and waste all of those people’s money.
On Tue, August 14, 2012 - 4:06:10 by MufasaAndSon
I’m desperate to go to this show. I’m searching for just ONE ticket, but I’m afraid that if I get one from another fan who is unable to go, they won’t let me in because of the Will Call Only status of this event. I just got off the phone with the Chicago Theatre and they confirmed that it IS in fact a Will Call Only show, so the person who posted on August 9th about that seems also misinformed. TicketsNow is NOT a sister company of Ticketmaster. Again, I called the company and simply asked. Please fix this horrible mess in future shows, HQ. I really don’t want to wait another year to see these boys in concert.
On Sun, August 12, 2012 - 11:09:27
Please fix these ticket problems by the time you come back to Chicago. Should’ve been Will call with photo ID, credit card used from the start. NO MORE ticket brokers. Remove the loopholes they saw before the initial sale. Brokers like Stubhub are greedy trash. Shouldn’t have to think they’re the best or only way to get tix. I live in Chicago & would’ve loved to see them in the beautiful Chicago Theater. Not gonna happen now.
On Sun, August 12, 2012 - 7:25:42
On Sun, August 12, 2012 - 4:38:31 by awfinlay128
Post from Friday August 10, I would love to buy those tickets if they are still available! I have been trying to get Mumford and Sons tickets forever and have been very frustrated by the whole mess…
On Sat, August 11, 2012 - 2:39:29