November 11, 2015 at 3:38 pm #4671
Just scored some sweet lower seat concert tickets for Charlotte, NC for next April on M&S presale which is 30 miles from my home. I get a concert do-over after my last one where I suffered my heat stroke. YAY!!! ;)November 11, 2015 at 10:21 pm #4753
BHPEN99 that’s great news! I’m really pleased for you. AnnaNovember 12, 2015 at 2:38 pm #4805
Wow that was you. I’ve seen some youtube footage of the “ditmas” moment. Thank goodness you are “ok” Welcome to the forum, I hope you do manage to see the chaps again. Surely things like this can’t happen twice. Wishing you good health.
CharlotteDecember 25, 2015 at 9:42 pm #6207
@charlotte Never. Again! Lol!
I don’t even know if this story is over or not. Basically, they apologized, then no. Then they apologized again. And three weeks ago, Marcus (or his management team, I don’t know) denied the insurance report. Reason given? No reason. They just decided to sign only the first half of the documents. After that, they apologized once again. And now, well, I don’t know. Now, it’s Christmas! :)
It’s like a big joke. I don’t know if I should laugh or cry.
And yeah, I came home today to see the Xmas M&S mail and the “Tambourine overuse During Ditmas” picture. This is the biggest lol. I’m glad they didn’t use a “Guitar Stand Overuse During Ditmas” picture with my bloody head on it, but come on!
Aaargh I think I will never understand.
This is my worst experience in 2015 and I’m sad that it’s connected to one of my favorite band but it’s like that.
So yes, never again for me.
I wish all the best for the others fans around the world though, and I hope you’ll have a great and safe time with them in 2016! :)February 1, 2016 at 11:25 am #6293
I am sad, disgusted and utterly disappointed I have to even be writing this letter to you.
For months we have looked forward to the Mumford Concert in Cape Town for the Friday Night. Just to have the night destroyed by your rude and abrasive event organising team.
We saved for 6 months to come to the Concert
We flew from Port Elizabeth to be there, we had to also pay hotels and car rental to make it happen so it was a large cost for us.
All to support Mumford and Sons South Africa Tour.
We did all our homework before the event, we checked what’s allowed and what is not.
NOTE: it nowhere says, BANNED, water, chips, coke. It also states ALL Ages, NO age restriction.
On arrival we are accosted by your 1st round security check where they complain about bottled water and coke and 1 packet chips we have.
Please again note none of these items are on the Prohibited list as disclosed and published by your ticket reseller.
We agree to take them to the car.
Then we are told to wait as the lady is told by a man with 2 ways radio to hold us.
He then says we are not permitted to enter as with our daughter 13 months.
I then inquire why
I am told “the JOC has ruled on it already”
They refuse to say more.
I point out that we are in possession of Professional hearing protection designed for children (http://www.mypreciouskid.com/baby-banz-hearing-protection-ear-muffs.html ) so the child’s ears are protected (way more than anyone who attends the concert is)
They then send out a guy by the name of Tony I think it was. He tells us the JOC has ruled and we can’t take the baby in. He says the Colinel has ruled, I ask for the Colinel name, he cant give it to me.
I again point out that
1. The event is published for ALL AGES
2. We have taken the necessary measures to ensure correct professional hearing protection for the baby and have a protection plan in place for baby once inside.
3. We don’t drink and are there just for the music.
He then tells the JOC this who say they need to consult the onsite Dr who then comes out Dr H Webb
Dr Webb comes out and explains to us the dangers or loud music and hearing damage. Which we are aware of as I am an audio engineer. I again point out to him and show him the professional hearing protection design for baby that we have to ensure no risks.
He is satisfied with them and reports back to the JOC. (to change what he says to me later once JOC told him he has to accept responsibility if he says yes)
Its also noted that you allowed disabled people in without discrimination (having a special disabled section) as well as the elderly, pregnant woman and willing fully exposed them to the risks of loud music (unborn babies can also sustain hearing damage in the womb see CDC report on this http://www.cdc.gov/niosh/topics/repro/noise.html ) and even other young children.
BUT you chose to discriminate against us when we have taken more than reasonable precautions to remove risks and ensure our daughters protection and safety. We spent months researching and geting things in place to ensure her safety.
And yes it is discrimination pure and simple based on someone in the JOC personal bias that does not believe a baby should be allowed in. WE paid the costs R10 000 Plus for their personal bias.
Then JOC still rule no and tell us that we will be committing a criminal act taking baby in. REALLY?
So I demand to speak directly to the JOC’s I would like to get to the bottom of this all.
Rather than letting me speak to the JOC they send 4 South African Police officials to us to “neutralise with the baby threat” and your team disappear.
THREATENING US WITH THE SAPS, COMMITING A CRIME HOW LOW YOU WANT TO GET?
DID YOU EVEN OFFER TO REFUND ME, NO YOU GOT OUR MONEY SO COULD CARE LESS. DISGUSTING,
Simple solution would have been to suggest we go to the disabled section since it was clear you were playing cover your ass liability wise at our expense due to a bias and discrimination. But your team could care less.
I am disgusted. NONE of the BIG Concerts organized events have we attended have ever had issues with.
Our baby is not new to music events, she is not new to flying in light aircraft from 6 weeks, all of which are approved by our babies Dr’s as we take all the necessary precautions to ensure her safety. We are not irresponsible parents we do our homework and consult with the specialists 1st.
The most disgusting part is now you mislead people
Event advertised as ALL ages means all ages.
If you have policies in place then you are to disclose them beforehand ie state, no children under 10 or something but do not LIE and say all ages when you don’t mean it.
Using the right of admission reserved as reason to deny us access is intolerable especially since it’s not grounded on anything reasonable.
You happy to take my ticket money but could careless about actually letting my family in
If your people had even made the smallest effort to say can we refund you your tickets you know what I could have sort of tolerated it
BUT to have the South African Police come and remove the baby threat and run away with our money DISGUSTING.
I am sad I wasted R10 000 to come and see Mumford and Sons in Cape Town. (thats a months Salary here)
Our biggest joy for 2016 became our biggest disappointment.February 4, 2016 at 1:30 pm #6312
I’m sorry to read of your concert experience.
This is a fan run forum, so I am sorry we are unable to help.
I guess the hired security company had the general safety of the audience in mind.
October 8, 2016 at 1:28 pm #7388
- This reply was modified 1 year ago by Charlotte.
I was at the Chula Vista show on October 6th and brought a flag from Taiwan (where my family and I are from) to give them. I was in the pit and waved it a few times, but was unsure if they saw it. When Marcus ran through the crowd during Ditmas, I held the flag up right next to him and as he was running back to the stage, he pushed it out of my hands and it fell on the floor. I’m not sure if he knew it was a flag. I’m hoping he didn’t and that wasn’t his intention to toss the flag on the floor. I don’t really know why I’m sharing this, but I was wondering what other people’s experiences were with giving them flags. I still love them and this was my 7th show, but I couldn’t help but feel like I had bothered him by bringing a flag if he pushed it down. If anything, I should be happy that I’m concerned about something Marcus Mumford did directly to me, haha. I ended up keeping the flag (a momento of something Marcus touched) and attempt to give it to them or their crew again at future shows.October 13, 2016 at 2:33 am #7553
Thanks for sharing your story. I do not think that Marcus would have deliberately pushed away your flag or put it on the floor. It sounds like he was running back to the stage, and that can be a challenge at times! People can often be over enthusiastic & maybe he was just pushing his way back towards the stage area? You have your own unique memory of the show!
I was at the Chula Vista gig. I thought it was such a fun concert. The band were on top form and the memory of The pantomime with Winnie playing drums before the acoustic songs still makes me smile. And they played Sister too!! Love that song. And it was the gig when they ‘sacked’ the lighting guy Ed. THAT PHOTO!!!! Hilarious.
AnnaOctober 15, 2016 at 6:25 am #7622
Fifty years ago I sat in the 6th row and watched my favorite band – The Beatles. I know there have been thousands of bands since then, but they remained my most beloved band until 2007 when I watched a YouTube video of four young Englishmen singing White Blank Page in a bookstore. The emotional response I had astounded me. I searched tirelessly for more links and found myself falling in love with this scruffy little band. I waited for your LP impatiently and then wanted more. And somehow it happened, my beloved Beatles slipped to my 2nd favorite band. I was rewarded with seeing you live for the first time in September 2013 at your last stop in Kansas. It was a magical night and I felt like I was 13 yrs old again waiting for you to come on the stage. My oldest daughter, who bought me the tickets, became a fan that night. Since then, 3 generations of my family have come to love your music and we have managed to attend GOTRs and a few magical concerts together. We dance, we sing, we laugh, and we cry. Best days for a Mom, her daughters, and granddaughter. Your lyrics touch my soul, your music makes my feet dance, and your love for each other, your fans, and making music make it all the more endearing. Thank you for bringing music back into my life. Thank you for sharing your amazing, enchanting, joyful, poignant music with all of us. Enjoy your break and come back to us with renewed joy and enthusiasm. As always, we will wait for you.October 16, 2016 at 10:53 pm #7624
Thank you for sharing your thoughts and feelings on the band. It was very touching to read.
AnnaNovember 17, 2016 at 4:53 pm #7907
Until last year, I was unable to get tickets to their concerts and gave up hope that I would ever see them live. Through a series of events, I ended up seeing them 5 times in a year!
I finally got tickets to see them at their concert in May 2015 at Niagara on the Lake which was the 1st time that I would see them. It was an outdoor concert and it was hotter than h*ll, but we were close to the front and it was absolutely incredible. I had never been so happy in my life. I thought that would be the only time that I would ever see them.
At the show, I bought a concert t-shirt. I was looking at the back of the shirt to see where else they were playing, and saw that they were going to be in Los Angeles the same day I was going to be there for vacation in August 2015. That night, I bought tickets to the Los Angeles show. They were crappy seats but I did not care, it was still unbelievable.
Fast Forward to 2016, they announce their “Arrow through the Heartland” tour and one of their stops was in Charlotte, North Carolina in April 2016. I have family that live in the area, so my fiancé and I drove down for the concert. Our seats were not the best, but once again, it was absolutely incredible.
Then they announce a 3 show tour in Canada in June 2016. I bought tickets to the Ottawa & Toronto, ON shows. I drove to Ottawa for the concert there, then drove to Toronto for that show the next night. The tickets for Ottawa were half way decent and Baaba Maal was the guest and played a couple songs from the Johannesburg album!
Then came the Toronto show, and I was right up front in the pit!!! Being up front and that close was unlike anything I have ever experienced. Everyone that I was with in the pit were incredible and we just had a big party and danced our face off. Marcus even came over the barricade and sang right next to me. I did not want that night to end and just wanted the show to keep on going and never end. Words cannot express what an incredible experience that was.
Already keeping an eye out for the next tour to see where I can travel to next!November 18, 2016 at 8:36 am #7908
Thanks for sharing your gig stories! Sounds like it turned out to be quite a music filled year for you! I absolutely love the energy and passion the band create on stage. How lucky to catch Baaba Maal with the lads as well. Johannesburg mini-album still makes me smile and dance so much. I hope you get to see the band again and that you will pop by again to share your experiences.
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